Cancellation Policy

Regular 3-day cancellation policy. Rooms cancelled within 3 days of a reservation will be fully charged.
During holidays there is a 7-day cancellation policy. Rooms cancelled within 7 days of a reservation will be fully charged.
Group bookings can be cancelled, free of charge, up to 60 days before the arrival date. A $500 charge will be applied for each day cancelled within 60 days of arrival.
Should it be necessary for you to depart earlier than your confirmed reservation dates, you will be responsible for the original room nights booked for your intended stay.
We recommend guests purchase cancellation insurance.

From our guestbook…

As always breakfast was amazing, fresh and homemade. What else could we ask for?

The most comfortable bed I have ever slept in. We will be back for sure!

It was by far the most enjoyable part of our trip to the Rockies!

It was more like a large house rather than a hotel... We felt like we were a guest at a relative's grand home!

So much better than the usual fare in the Rockies and compares favourably to the best in Europe. Do yourself a favour and check this place out.

From the second we came in, it was very homey and comfortable. Everything was nice and clean, and properly made up. Would gladly stay here again.

Sunshine, Lake Louise, Norquay and Nakiska in Canmore. We had an amazing time.